Privacy Policy

Holly Farms LLC

Effective date: November 14, 2026

Holly Farms LLC ("Holly Farms," "we," "us") provides agricultural services to poultry growers. This policy explains what information we collect when you contact us or use our services, how we use it, and the choices you have.

Information we collect

Contact information: your name, farm name, phone number, email address, and farm address.
Service information: your scheduled visits, the services we provide, and notes about your requests.
Calls and texts: the content of text messages you send us, and recordings and transcripts of phone calls with us.

How we use it

We use your information to schedule and provide our services, answer your questions, follow up on your requests, send invoices, and keep accurate business records.

Phone calls and automated assistant

Calls to and from Holly Farms may be recorded and transcribed for quality and record-keeping. Outside business hours, calls and texts may be answered by an automated assistant. The automated assistant can share your scheduled visit information and pass your message to our team. It does not make changes to your service.

Text messages (SMS)

If you text or call Holly Farms, or give us your mobile number to schedule service, we may text you about your scheduled services, including visit dates and times and follow-ups on your requests.

Message frequency varies.
Message and data rates may apply.
Reply STOP at any time to stop receiving texts. Reply HELP for help.
We do not sell, rent, or share mobile phone numbers or text messaging consent with third parties or affiliates for marketing or promotional purposes.

How we share information

We share information only as needed to run our business:

with the poultry company (integrator) that schedules or pays for your service,
with our employees and contractors who perform your service,
with service providers who help us operate, such as our phone, texting, and data storage providers, who may only use it to provide services to us,
when required by law.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except aggregators and providers of our text message services.

We do not sell your personal information.

How long we keep it

We keep call recordings, transcripts, and text records for up to two years, then delete them, unless we need them longer for legal or billing reasons. We keep other business records as long as needed for our business and legal obligations.

Security

We use reasonable measures to protect your information. No system is completely secure.

Your choices

You can ask us to update your contact information or stop texting you at any time. Reply STOP to any text, or contact us below.

Changes

We may update this policy. The effective date above shows when it was last changed.

Contact us